Turn first-time visitors into regulars.

Doloyal reminds your customers to come back, rewards them when they do, and shows you who might stop visiting.

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Google
OpenAI
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Meta
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OpenAI
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Meta
Brew & Bloom Café

Retention

Demo

Welcome back, Ananya — here's who came back in the last 30 days.

Repeat Guest Rate
42%
+6.1 pts
At-risk Guests
38
−8 guests
Win-back Revenue
₹38,400
+12.4%
Loyalty Members
612
−13 members

Revenue from Repeat Guests

₹2,18,400
05K10K15K20K25KLoyalty offer sent8 Jul15 Jul22 Jul29 Jul5 Aug

How Guests Came Back

214return visits
WhatsApp reminders
46%
Loyalty rewards
34%
Birthday offers
20%

WhatsApp reminders brought back 98 guests — your best channel.

Glow Studio Salon

Retention

Demo

Welcome back, Priya — here's who came back in the last 30 days.

Rebooking Rate
58%
+4.3 pts
At-risk Clients
24
+2 clients
Win-back Revenue
₹62,800
+18.2%
Active Memberships
142
+7.6%

Revenue from Repeat Clients

₹3,46,200
010K20K30K40KWhatsApp campaign sent8 Jul15 Jul22 Jul29 Jul5 Aug

How Clients Came Back

168return visits
Rebooking reminders
52%
Memberships
29%
Win-back offers
19%

Rebooking reminders win back nearly 3× more clients than discount offers.

Iron Pulse Fitness

Retention

Demo

Welcome back, Arjun — here's who came back in the last 30 days.

Renewal Rate
81%
+3.2 pts
At-risk Members
31
−9 members
Win-back Revenue
₹1,12,000
+9.8%
Referrals
46
−2 referrals

Renewal Revenue

₹5,84,000
020K40K60KRenewal reminders sent8 Jul15 Jul22 Jul29 Jul5 Aug

Why Members Renewed

392renewals
Renewal reminders
57%
Referral rewards
25%
Win-back offers
18%

Members who got a reminder 7 days early renewed 2× more often.

They Visit.
Then They Forget.

Regulars quietly switch salons.

She came every five weeks. Then she didn't. No complaint, no warning, just a new salon down the road, and nobody at the front desk noticed.

Give Them a Reason to Return.

Doloyal AI is the retention team you never had to hire. Just tell it what you want, in English or Hindi, and it finds the right customers, writes the message, sends it on WhatsApp and shows you the revenue it brought back.

Everything else that brings them back, right on WhatsApp.

Ignored SMS → WhatsApp they open

Rebooking, renewal, birthday and win-back reminders go out on their own, on the app your customers already check all day. They reply, you get the booking.

No app. Just scan 📲

Customers scan your counter QR to check in and collect points. Nothing to download, no plastic card to lose, and rewards unlock on their own.

Chasing dues → Paid on WhatsApp

Send a Razorpay link for a membership, package or pending bill right inside the chat. Customers pay by UPI or card and it shows up in your dashboard.

Know before they leave 🚨

Doloyal spots the clients, members and regulars who are visiting less, before they are gone. Send a win-back offer in one click and see who came back.

Wall of Love

Salons, gyms, cafés and clinics are bringing customers back with Doloyal.

MK

Meera Kulkarni

Founder, Blush Salon & Spa

★★★★★

We replaced our loyalty app, booking tool, and three spreadsheets with Doloyal. Retention is up 38% and my team stopped chasing customers manually.

RV

Rohit Verma

Owner, IronHouse Fitness

★★★★★

The AI flagged 40 members who were about to quit. We won back 27 of them in two weeks. That's the whole membership fee recouped, twice over.

AK

Aisha Kapoor

Director, Bloom Beauty Studio

★★★★★

Customers book on WhatsApp at 11pm and show up on time thanks to reminders. No-shows are down 34% since we switched.

NB

Nandita Bose

Founder, HalfBaked Café

★★★★★

The website builder shipped a beautiful site for us in an afternoon — with booking and loyalty built in. It looks better than our old agency site.

AD

Dr. Anjali Deshpande

Founder, PureCare Clinics

★★★★★

Birthday and win-back campaigns run themselves on WhatsApp. I literally open the app to check results now, not to send messages.

SI

Sana Iyer

Owner, Tails&Co

★★★★★

Every fifth grooming visit earns a free bath, and the AI reminds owners automatically. Return visits are up 47% in a quarter.

MKRVAKNBJoin ThemStart free for 1 month

Start Building Loyalty.

Start free. Upgrade when the retention pays for it. No hidden fees, cancel anytime.

Free

Doloyal free, forever. Upgrade when you need more.

₹0

Free forever · no card needed

  • Up to 150 customers
  • Loyalty points + 3 rewards
  • Online booking link
  • Customer profiles
  • Basic analytics
  • Doloyal AI Assistant (30 queries/month)
  • 1 location, 2 staff logins
  • Membership plans
  • Campaigns
  • Invoices & payment links
  • Reviews & referrals
  • Remove Doloyal branding
Start Free →Start Free →

Starter

For single-location businesses that want customers to keep coming back.

₹416/month

billed yearly · or ₹499 monthly

  • Up to 1,000 customers
  • Loyalty program + 10 rewards
  • 2 membership plans
  • Manual WhatsApp & email campaigns
  • Online booking & booking links
  • Invoices & payment links
  • Reviews & referrals
  • AI business setup (PDF/Excel upload)
  • Doloyal AI Assistant (300 queries/month)
  • Basic booking page, no Doloyal branding
  • Basic analytics & reports
  • 1 location, 5 staff logins
  • Chat support
  • Automated campaigns
  • AI Retention Engine & Autopilot
  • Multi-branch
Choose Starter →Choose Starter →

Growth

Most popular

For growing businesses that want automation and AI doing the work.

₹1,083/month

billed yearly · or ₹1,299 monthly

  • Everything in Starter
  • Up to 10,000 customers
  • Unlimited loyalty rewards
  • Unlimited membership plans
  • Automated campaigns: birthday, win-back & follow-ups
  • AI Retention Engine + Autopilot
  • AI customer retention insights
  • AI Website Builder (full website)
  • Doloyal AI Assistant (2,000 queries/month)
  • Advanced analytics & retention reports
  • Automated booking follow-ups
  • Up to 3 locations (extra ₹399/month), 20 staff logins
  • Priority WhatsApp support
Choose Growth →Choose Growth →

WhatsApp message charges go straight to Meta. Doloyal adds nothing on top. All prices include GST.

Frequently Asked Questions

Straight answers to what salon, gym and cafe owners ask us most.

Yes. The Free plan costs ₹0 forever for up to 150 customers. No card needed to sign up. Upgrade to Starter or Growth whenever you need more.

Turn More Customers Into Loyal Regulars

Grow your local business with customer retention, loyalty rewards, online bookings, memberships, and automated follow-ups — all from one simple platform.

Set up in minutes · Cancel anytime